Terms & Conditions

Welcome to Wehrve. These Terms & Conditions explain the rules for using our website, purchasing our products, and interacting with our brand.

By visiting our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our site.

1. About Wehrve

Wehrve sells wellness and comfort products, including the Wehrve Neck Massage Pillow. Our products are designed to support relaxation, comfort, and everyday use.

The information on our website is provided for general product and shopping purposes only.

2. Use of Our Website

By using our website, you agree that you will not:

Use the website for illegal or harmful purposes
Attempt to hack, damage, or disrupt the website
Copy or steal our content, images, branding, or product descriptions
Submit false or misleading information
Use our website in a way that violates these Terms

We reserve the right to refuse service, cancel orders, or restrict access if we believe someone is misusing our website.

3. Product Information

We do our best to display product details, colors, images, pricing, and descriptions accurately.

However, actual product colors may vary slightly depending on your screen, lighting, device settings, or product updates.

Wehrve may update product details, packaging, features, pricing, or availability at any time without notice.

4. Wellness Disclaimer

Wehrve products are designed for comfort and relaxation. They are not intended to diagnose, treat, cure, or prevent any medical condition.

Our website does not provide medical advice.

If you have a medical condition, injury, implanted device, pregnancy concerns, circulation issues, skin sensitivity, or any health-related concern, please consult a qualified healthcare professional before using the product.

Always follow the product instructions and avoid overuse.

5. Orders

When you place an order, you agree that all information provided is accurate and complete.

After your order is placed, you may receive an order confirmation email. This confirmation does not guarantee that your order has been accepted or shipped.

We reserve the right to cancel or refuse any order for reasons including:

Incorrect pricing
Product availability issues
Suspected fraud
Incorrect customer information
Payment issues
Violation of these Terms

If your order is canceled after payment, we will issue a refund to the original payment method when applicable.

6. Pricing & Payments

All prices are listed in [Insert Currency, Example: USD], unless stated otherwise.

Prices may change at any time without notice.

Payments are processed through secure third-party payment providers. Wehrve does not store your full credit card details.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

7. Shipping

Shipping times are estimates and may vary based on location, carrier delays, weather, holidays, customs, or other factors outside of our control.

Please make sure your shipping address is correct before placing your order.

Wehrve is not responsible for delays or delivery issues caused by incorrect shipping information provided at checkout.

For full details, please review our Orders & Shipping page.

8. Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

To request a return or report an issue with your order, please contact us at:

support@wehrve.com

We reserve the right to refuse returns that do not meet our return policy requirements.

9. Promotions & Discounts

From time to time, Wehrve may offer discounts, coupon codes, or special promotions.

Promotions may be limited by date, product, quantity, customer, or availability.

We reserve the right to modify, cancel, or refuse any promotion if it is being misused or applied incorrectly.

Discounts may not be combined unless clearly stated.

10. Intellectual Property

All content on the Wehrve website belongs to Wehrve or its content providers. This includes:

Brand name
Logo
Product images
Website design
Text and copy
Graphics
Icons
Videos
Marketing materials

You may not copy, reproduce, sell, distribute, or use our content without written permission.

11. Customer Reviews & Submissions

If you submit a review, photo, message, testimonial, or other content to Wehrve, you give us permission to use, display, edit, and share that content for marketing, website, or promotional purposes.

You agree not to submit content that is false, offensive, harmful, illegal, or violates someone else’s rights.

We reserve the right to remove or edit customer-submitted content at our discretion.

12. Third-Party Links

Our website may include links to third-party websites or services.

Wehrve is not responsible for the content, privacy practices, policies, or actions of third-party websites.

Visiting third-party links is done at your own risk.

13. Limitation of Liability

To the fullest extent allowed by law, Wehrve is not responsible for indirect, incidental, special, or consequential damages related to your use of our website or products.

This includes, but is not limited to:

Loss of data
Lost profits
Website errors
Shipping delays
Product misuse
Unauthorized account access
Third-party service issues

Your use of our website and products is at your own discretion.

14. Product Use Responsibility

Customers are responsible for using Wehrve products safely and according to the provided instructions.

Wehrve is not responsible for injury, discomfort, damage, or other issues caused by misuse, improper handling, ignoring safety instructions, or using the product for unintended purposes.

Stop using the product if you experience discomfort or irritation.

15. Changes to These Terms

We may update these Terms & Conditions at any time.

Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated Terms.

16. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Wehrve Customer Support
Email: support@wehrve.com
Response Time: 24–48 hours
Support Days: Monday–Friday

Thank you for choosing Wehrve. We’re happy to support your comfort journey.